Cemex Go

Streamline your workflow with our industry-first platform for purchasing products, tracking deliveries, and managing orders seamlessly—all while keeping safety top of mind.

A Full Digital Experience for Our Customers

Cemex Go is the digital platform that transformed the way customers interact with Cemex. Through co-development and live feedback with our customers, we’re proud to have created a solution that truly meets their needs. Cemex Go empowers businesses worldwide with a more efficient and intuitive experience, driving better service and enhanced operational efficiency.

Key Features for a Better Digital Experience

Smarter Order Management

  • Place, modify, or cancel orders with real-time validation
  • Add pump primer, color, or multiple mixes to a single order
  • Easily place multiple orders for the same jobsite

Enhanced Tracking & Access

  • Real-time truck tracking for improved scheduling
  • View and download delivery tickets anytime
  • Map new delivery points when placing orders

 Integrated Payments & Account Management

  • Pay invoices securely from your desktop in Cemex Go 
  • Manage user access and permissions based on roles
  • Update customer and jobsite information instantly

Why Cemex Go?

Increase Productivity

Manage orders, invoices, and deliveries in minutes! Cemex Go automates administrative tasks so you can focus on running your business.

Make Informed Decisions

Access real-time data and transaction history for greater visibility and better planning.

Gain Full Control

Take control of your Cemex account anytime, from anywhere, with a digital platform that puts you in charge.

Experience the Future of Digital Ordering

Cemex Go is built to improve efficiency, reduce complexity, and enhance the way you do business.

6 Years of Cemex Go Evolution

CEMEX was the first company in the industry to offer a global end-to-end digital solution with CEMEX Go. Today our customers in most of our operations have access to a fully integrated cloud-based platform that offers a superior customer experience everywhere at any time.

+60,000
onboarded customers globally
~60%
of global orders processed
84%
of invoices are paperless
11 countries
with Cemex Go Link

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Cemex Go Acceleration Program

Cemex created its Cemex Go Acceleration program to achieve complete digital adoption among customers, seamlessly integrating our digital solutions. Currently piloted in Houston, the program has achieved 60% adoption, up from the previous 48%. With confirmation that we are moving in the right direction, we expect to initiate the program throughout all regions in 2024.

Customer Relationship Management

Cemex Go CRM is our commercial advisors’ main digital tool that helps them manage customer relationships more efficiently and systematically. Currently available in multiple geographies, we continue upgrading the tool and releasing new features to help commercial teams save time planning and managing daily activities by personalizing customer follow-up activities such as demand planning. We have also integrated Artificial Intelligence (AI) that optimizes our commercial team’s efforts through data-driven insights.

Smart Service Centers

In 2023, we significantly advanced standard processes and platforms leveraging data to enable rich, agile, and personalized customer interactions. We are continuing to evolve our service centers to fully support a seamless, integrated, and digital customer experience under best-in-class global standards and performance management practices.

Download Cemex Go

Manage your projects and gain access to key insights that will help you make informed decisions on what matters most: running your business.

Cemex Go Main Features

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Make payments and review transactions

Optimize order-to-cash workflows with customizable and easy to use payment options for your orders.

Update your customers' information

Access all of your clients' registered information, add contacts, and request new points of delivery.

Set up and manage your account

Sign up, fill in your user profile, and provide access to your workforce according to their specific roles.

Fully customizable user access

Manage and control user access to contact information, incoming requests, and ongoing tasks.